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Build That Change!: Tools and Techniques for Facilitating Change (How to Be Better)

Kogan Page


Build That Change!: Tools and Techniques for Facilitating Change (How to Be Better) Kogan Page A quick reference guide with over thirty tools and tips for helping the reader create and manage effective change whether in customer service, business processes, behaviors or organization-wide improvement. книги, книжный магазин, интернет-магазин A quick reference guide with over thirty tools and tips for helping the reader create and manage effective change whether in customer service, business processes, behaviors or organization-wide improvement....


Leadership 101: Developing Leadership Skills for Resilient Youth Facilitator's Guide

Mariam G. MacGregor, Mariam MacGregor


Leadership 101: Developing Leadership Skills for Resilient Youth Facilitator's Guide Mariam G. MacGregor, Mariam MacGregor Leadership 101: Developing Leadership Skills for Resilient Youth is a Leadership 101: Developing Leadership Skills for Resilient Youth is a "foundations of leadership" curriculum for teen leaders. The facilitator's guide consists of eighteen (90 minute) lessons or over 30 (50 minute) lessons. Topics include: defining leadership, qualities of leaders/leadership, self-assessment, power/influence/authority, communication & listening, consensus, ethical leadership, team building, gender & leadership, tolerance & diversity, motivation, risk taking, creative thinking, and encouragement & appreciation. Other topics are addressed in the debriefing and application of each activity/lesson. All activities are designed to be experiential and include debriefing and reflection guidelines. An accompanying student workbook is also available (Leadership 101: Developing Your Leadership Skills)....

The Management of Maintenance and Engineering Systems in the Hospitality Industry (Wiley Service Management Series)

Frank D. Borsenik, Alan T. Stutts


The Management of Maintenance and Engineering Systems in the Hospitality Industry (Wiley Service Management Series) Frank D. Borsenik, Alan T. Stutts This book is an introduction, with a management perspective, to maintenance and engineering for hotel and foodservice managers-in-training. книги, книжный магазин, интернет-магазин This book is an introduction, with a management perspective, to maintenance and engineering for hotel and foodservice managers-in-training....

Models, Methods, Concepts & Applications of the Analytic Hierarchy Process (International Series in Operations Research and Management Science, Volume 34)

Thomas L. Saaty, Luis G. Vargas


Models, Methods, Concepts & Applications of the Analytic Hierarchy Process (International Series in Operations Research and Management Science, Volume 34) Thomas L. Saaty, Luis G. Vargas Models, Methods, Concepts and Applications of the Analytic Hierarchy Process is a volume dedicated to selected applications of the Analytic Hierarchy Process (AHP) focused on three themes: economics, the social sciences, and the linking of measurement with human values. (1) The AHP offers economists a substantially different approach to dealing with economic problems through ratio scales. The main mathematical models on which economics has based its quantitative thinking up to now are utility theory, which uses interval scales, and linear programming. We hope that the variety of examples included here can perhaps stimulate researchers in economics to try applying this new approach. (2) The second theme is concerned with the social sciences. The AHP offers psychologists and political scientists the methodology to quantify and derive measurements for intangibles. We hope that the examples included in this book will encourage them to examine the methods of AHP in terms of the problems... книги, книжный магазин, интернет-магазин Models, Methods, Concepts and Applications of the Analytic Hierarchy Process is a volume dedicated to selected applications of the Analytic Hierarchy Process (AHP) focused on three themes: economics, the social sciences, and the linking of measurement with human values. (1) The AHP offers economists a substantially different approach to dealing with economic problems through ratio scales. The main mathematical models on which economics has based its quantitative thinking up to now are utility theory, which uses interval scales, and linear programming. We hope that the variety of examples included here can perhaps stimulate researchers in economics to try applying this new approach. (2) The second theme is concerned with the social sciences. The AHP offers psychologists and political scientists the methodology to quantify and derive measurements for intangibles. We hope that the examples included in this book will encourage them to examine the methods of AHP in terms of the problems......

Marketing Paperback w/PowerWeb Package

William O Bearden, Thomas N Ingram, Raymond W LaForge


Marketing Paperback w/PowerWeb Package William O Bearden, Thomas N Ingram, Raymond W LaForge Marketing: Principles and Perspectives is a cutting edge text. In the first edition, we demonstrated this leading coverage with our strong integration of Integrated Marketing Communication and Direct Marketing. In the second edition we continued our modern coverage by integrating cross-functional teams, customer loyalty, and the Internet / technology. The third edition includes an E-Commerce chapter and continues to fully integrate the Internet throughout. The authors not only talk about what marketing is, but prepare the students to be marketers by involving them in interactive exercises which strengthen decision making skills. Marketing, Third Edition offers the latest coverage, quality professor supplements, and an interactive student web tool and still it is approximately $20 less than most principles of marketing competitors. книги, книжный магазин, интернет-магазин Marketing: Principles and Perspectives is a cutting edge text. In the first edition, we demonstrated this leading coverage with our strong integration of Integrated Marketing Communication and Direct Marketing. In the second edition we continued our modern coverage by integrating cross-functional teams, customer loyalty, and the Internet / technology. The third edition includes an E-Commerce chapter and continues to fully integrate the Internet throughout. The authors not only talk about what marketing is, but prepare the students to be marketers by involving them in interactive exercises which strengthen decision making skills. Marketing, Third Edition offers the latest coverage, quality professor supplements, and an interactive student web tool and still it is approximately $20 less than most principles of marketing competitors....


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Build That Change!: Tools and Techniques for Facilitating Change (How to Be Better). Kogan Page . Книги.

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