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The Problem Solving Memory Jogger: Seven Steps to Improved Processes

Diane Ritter, Michael Brasssard


The Problem Solving Memory Jogger: Seven Steps to Improved Processes Diane Ritter, Michael Brasssard Goal/QPC. The Memory Jogger II contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource that would provide more guidance on the problem solving process. In response, GOAL/QPC published The Problem Solving Jogger . Speed the never-ending quest for improved business processes by following GOAL/QPC's 7-step Problem-Solving Model, based on the Deming Plan-Do-Check-Act Cycle. This easy-to-use pocket guide shows readers how to use the quality improvement tools of the Memory Jogger II in a problem-solving context, and recommends the appropriate tools for each step of the way. The book explains the importance of a systematic approach to problem solving, and walks readers through the model, explaining key concepts and how to do the sub steps. A case example links the steps, showing how one team used the... книги, книжный магазин, интернет-магазин Goal/QPC. The Memory Jogger II contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource that would provide more guidance on the problem solving process. In response, GOAL/QPC published The Problem Solving Jogger . Speed the never-ending quest for improved business processes by following GOAL/QPC's 7-step Problem-Solving Model, based on the Deming Plan-Do-Check-Act Cycle. This easy-to-use pocket guide shows readers how to use the quality improvement tools of the Memory Jogger II in a problem-solving context, and recommends the appropriate tools for each step of the way. The book explains the importance of a systematic approach to problem solving, and walks readers through the model, explaining key concepts and how to do the sub steps. A case example links the steps, showing how one team used the......


Quality Wars: The Triumphs and Defeats of American Business

Jeremy Main


Quality Wars: The Triumphs and Defeats of American Business Jeremy Main The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs, including Charles Clough of Nashua, Robert Galvin of Motorola, James Hagen of Conrail, Roger Milliken of Milliken, Ray State of Analog Devices, and John Young of Hewlett-Packard, in addition to hundreds of other senior executives, workers, labor representatives, city officials, military officers, and hospital administrators. Through their experiences, Main reveals what works and what doesn't work whenan organization attempts the transforming leap into Total Quality Management. Their message comes through loud and clear: it is a tough battle, but persistence can win priceless rewards. The notable successes at BancOne, L.L. Bean,... книги, книжный магазин, интернет-магазин The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs, including Charles Clough of Nashua, Robert Galvin of Motorola, James Hagen of Conrail, Roger Milliken of Milliken, Ray State of Analog Devices, and John Young of Hewlett-Packard, in addition to hundreds of other senior executives, workers, labor representatives, city officials, military officers, and hospital administrators. Through their experiences, Main reveals what works and what doesn't work whenan organization attempts the transforming leap into Total Quality Management. Their message comes through loud and clear: it is a tough battle, but persistence can win priceless rewards. The notable successes at BancOne, L.L. Bean,......

Sams Teach Yourself Regular Expressions in 10 Minutes

Ben Forta


Sams Teach Yourself Regular Expressions in 10 Minutes Ben Forta Sams. RegEx is supported in all major development environments (for use in editing and working with code) and will thus appeal to anyone using these tools. In addition, every JavaScript developer should be using RegEx, but most don't as it has never been taught to them properly before. Developers using ASP, C#, ColdFusion, Java JSP, PHP, Perl, Python, and more can (and should) be using RegEx, and so every one of them is a potential reader too. The reader of this book will learn how to: Match characters sets Match repeating characters (using minimums and maximums if needed) Match (or ignore) based on case Build sub-expressions Use all of the special characters Work with excape sequences Use POSIX classes to simplify complex expressions Use back-references Use look-behind operators Sams Teach Yourself Regular Expressions in 10 Minutes is a tutorial book organized... книги, книжный магазин, интернет-магазин Sams. RegEx is supported in all major development environments (for use in editing and working with code) and will thus appeal to anyone using these tools. In addition, every JavaScript developer should be using RegEx, but most don't as it has never been taught to them properly before. Developers using ASP, C#, ColdFusion, Java JSP, PHP, Perl, Python, and more can (and should) be using RegEx, and so every one of them is a potential reader too. The reader of this book will learn how to: Match characters sets Match repeating characters (using minimums and maximums if needed) Match (or ignore) based on case Build sub-expressions Use all of the special characters Work with excape sequences Use POSIX classes to simplify complex expressions Use back-references Use look-behind operators Sams Teach Yourself Regular Expressions in 10 Minutes is a tutorial book organized......

UML (Unified Modelling Language) for Systems Engineers

Jon Holt


UML (Unified Modelling Language) for Systems Engineers Jon Holt This book is based on a very successful IEE course which is in turn based on many years research into modelling and the Universal Modelling Language (UML) by the author. The UML is the new industry standard for modelling software-intensive systems and this book looks at several applications where the UML can be used as part of a generic approach to aid many kinds of problem solving and information modelling. These include: modelling standards, processes and procedures, requirements engineering, implementation of processes, assessment of tools, defining a quality system, lifecycles and lifecycle models and software. The book is intended to bring UML to the wider audience of systems engineers, and its application to real examples for non-software applications; a problem which is widely acknowledged in other texts, but rarely addressed. книги, книжный магазин, интернет-магазин This book is based on a very successful IEE course which is in turn based on many years research into modelling and the Universal Modelling Language (UML) by the author. The UML is the new industry standard for modelling software-intensive systems and this book looks at several applications where the UML can be used as part of a generic approach to aid many kinds of problem solving and information modelling. These include: modelling standards, processes and procedures, requirements engineering, implementation of processes, assessment of tools, defining a quality system, lifecycles and lifecycle models and software. The book is intended to bring UML to the wider audience of systems engineers, and its application to real examples for non-software applications; a problem which is widely acknowledged in other texts, but rarely addressed....

Foundation Flash MX Applications

Scott Mebberson, Steve Webster


Foundation Flash MX Applications Scott Mebberson, Steve Webster This book provides the richest and most solid introduction to the exciting world of Flash applications, which are becoming increasingly popular as ways of presenting visually rich interfaces to useful data and services. The book supplies you with the knowledge, techniques, and skills that you need to help you plan, develop, and build Flash-based applications that you can deploy on the Web. In true Foundation series style, this book uses step by step exercises and a running case study to build the skills that you can then apply to any Flash application you create. The emphasis in this book is on the generic skills and approaches that are essential in this field, rather than on shallow walk-throughs of trivial projects. You'll come away from this book witha deeper understanding of the issues (architectural, technical, process-related, design-oriented) that are key to developing successful Flash applications for the Web. From the Publisher This is the only book on the market that focuses... книги, книжный магазин, интернет-магазин This book provides the richest and most solid introduction to the exciting world of Flash applications, which are becoming increasingly popular as ways of presenting visually rich interfaces to useful data and services. The book supplies you with the knowledge, techniques, and skills that you need to help you plan, develop, and build Flash-based applications that you can deploy on the Web. In true Foundation series style, this book uses step by step exercises and a running case study to build the skills that you can then apply to any Flash application you create. The emphasis in this book is on the generic skills and approaches that are essential in this field, rather than on shallow walk-throughs of trivial projects. You'll come away from this book witha deeper understanding of the issues (architectural, technical, process-related, design-oriented) that are key to developing successful Flash applications for the Web. From the Publisher This is the only book on the market that focuses......


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The Problem Solving Memory Jogger: Seven Steps to Improved Processes. Diane Ritter, Michael Brasssard . Книги.

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